Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website: https://skinext.co.uk.
**Who We Are**
Skinext Ltd is a UK-based aesthetic and laser clinic located at 10 Danziger Way, Borehamwood, WD6 5DA, registered in the UK under company number 15592337. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
**What Information We Collect**
We do not collect any personal data automatically through forms or account creation. However, we may collect basic information in the following ways:
• When you click our **WhatsApp button** (+44 7840 311091) to contact us directly, we may receive your phone number and any messages you send.
• When you use the **Call Now button** to call us using the phone number displayed on our website (+44 7840 311091), we may record your phone number.
• When you interact with our **social media icons** (Instagram, Facebook, TikTok), the respective platforms may collect data based on their privacy policies.
• When you click the **Email Us button** to contact us via email (skinextuk@gmail.com), we may receive your email address and any messages you send.
• When your browser stores cookies for analytics, advertising, or performance purposes (e.g., gcl_au for Google Ads, _sp_id.535c and _sp_ses.535c for Snowplow Analytics, AWSALBTG for load balancing, and dm_* cookies for user behavior tracking).
**How We Use Your Information**
The information you provide voluntarily (such as your phone number, WhatsApp messages, or email) is used solely to respond to your inquiries, book consultations, or provide information about our laser hair removal services. With your explicit consent, we may also use your phone number or email to send you information about new services or promotional offers. You can withdraw this consent at any time by contacting us via WhatsApp (+44 7840 311091), phone (+44 7840 311091), or email (skinextuk@gmail.com), or by using the unsubscribe option provided in our messages. If you are dissatisfied with receiving such communications, you can opt out quickly, and we will cease contact promptly.
Cookies
Our website uses cookies to ensure its basic functionality and for non-essential purposes like analytics and advertising. These include:
• **JSESSIONID**: Essential for managing your session on the site (no consent required).
• **AWSALBTG**: Essential for load balancing by Amazon Web Services (AWS) to ensure website functionality (no consent required).
• **gcl_au**: Used by Google Ads for advertising tracking (requires consent).
• **_sp_id.535c and _sp_ses.535c**: Used by Snowplow Analytics for tracking visits (requires consent).
• **dm_* (e.g., dm_last_page_view, dm_last_visit)**: Used for user behavior tracking, such as page views and visit times (requires consent).
Your consent is stored using local storage for up to one year. Some cookies, like _sp_id.535c, may last up to 2 years unless you clear them. You can manage or block cookies at any time through your browser settings. Non-essential cookies are only activated after you provide consent via our cookie banner. For more details, see our Cookie Policy or contact us.
**Data Sharing**
We do not sell, rent, or share your personal information with third parties, except where required by law (e.g., with law enforcement or regulatory authorities). Data shared with social media platforms (Instagram, Facebook, TikTok) is governed by their respective privacy policies when you interact with our links.
**Data Retention**
We retain your personal data only for as long as necessary to fulfill the purposes outlined above, typically for 1 year after your last interaction with us, unless a longer period is required by law. You can request deletion of your data at any time.
**Data Security**
We implement appropriate technical and organizational measures (e.g., encryption and secure storage) to protect your personal information from unauthorized access, loss, or misuse.
**Your Rights**
Under UK data protection laws, you have the right to:
• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (right to be forgotten).
• Object to how we use your data or withdraw consent at any time.
To exercise any of these rights, please contact us via WhatsApp at +44 7840 311091, phone at +44 7840 311091, or email at skinextuk@gmail.com. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
**Contact Us**
If you have any questions about this policy or how we handle your data, feel free to contact us via:
• **WhatsApp Button**: +44 7840 311091
• **Call Now Button**: +44 7840 311091
• **Email Us Button**: skinextuk@gmail.com
• **Social Media Icons**: Follow us on Instagram, Facebook, or TikTok for updates.
**Last Updated**
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